Question 1

Does ArriveCAN collect my personal data?

Accepted Answer

ArriveCAN collects personal information necessary for processing travel and health information, but it adheres to strict privacy standards and regulations to protect users' data.

Question 2

Does ArriveCAN offer a free trial or free version?

Accepted Answer

ArriveCAN is a free app and does not have a paid subscription model, so all features are available to users at no cost.

Question 3

Does ArriveCAN require an internet connection?

Accepted Answer

Yes, ArriveCAN requires an internet connection to submit information and receive updates; however, users can complete parts of the app offline and sync data once they are online.

Question 4

How can I contact support or send feedback for ArriveCAN?

Accepted Answer

Users can contact ArriveCAN support or provide feedback through the app directly or visit the official ArriveCAN website for additional resources and contact information.

Question 5

How do I manage or cancel my ArriveCAN subscription?

Accepted Answer

Since ArriveCAN does not have a subscription model, there is no need to manage or cancel a subscription; users can simply download and use the app freely.

Question 6

What can I do with ArriveCAN?

Accepted Answer

With ArriveCAN, users can provide their travel details, vaccination status, and COVID-19-related health information required for entry into Canada, ensuring a smoother border crossing experience.

Question 7

What subscription plans does ArriveCAN offer?

Accepted Answer

ArriveCAN does not offer subscription plans, as it is a free application provided by the Government of Canada for travelers.

Question 8

What type of app is ArriveCAN?

Accepted Answer

ArriveCAN is a digital tool developed by the Government of Canada to facilitate the entry of travelers into Canada by allowing them to submit their travel and health information before arrival.

Question 9

Which devices and platforms does ArriveCAN support?

Accepted Answer

ArriveCAN is available as a mobile app for both iOS and Android devices, and it can also be accessed through a web platform for users who prefer using a desktop or laptop.

Other Versions of ArriveCAN

ArriveCAN

FAQ