4.8 Features & Highlights
Substack is quickly becoming a favorite platform for writers and content creators to share their thoughts and insights with the world. Here are some of its standout features that make it a go-to choice for anyone looking to build a newsletter or blog.
Real Experience Using Substack
Application Scenarios
As a freelance writer, Substack has become a core part of my daily routine. Each week, I set aside time to draft my newsletter, where I share insights about the writing industry, tips for aspiring authors, and my personal experiences. I often find myself using Substack while sipping coffee at my favorite café or during quiet evenings at home. The app allows me to seamlessly shift from brainstorming ideas to crafting polished content, making it an essential tool in my workflow.
User Experience
The user interface of Substack is refreshingly straightforward. Navigating through the app feels like a breeze, with all the necessary features easily accessible. The process of creating a new post is simple—just click "New Post," and you’re greeted with a clean editing screen. The workflow is fluid; I can format my text, embed images, and even add links with just a few clicks. Performance-wise, the app runs smoothly; I’ve never encountered any lag or glitches, which is a pleasure when I'm on a tight deadline. Overall, using Substack leaves me feeling empowered as a creator, knowing that my content is just a few clicks away from reaching my audience.
Pricing
One of the aspects I appreciate about Substack is its transparent pricing model. Substack is free to use for writers, but they take a 10% cut from paid subscriptions, which is a reasonable fee considering the platform's robust features. This allows me to keep my initial investment low while still having the potential to earn revenue through my writing. As I continue to grow my audience, I can see the value in this setup.
Updates & Support
Substack's commitment to continuous improvement is evident in their regular updates. They often roll out new features based on user feedback, which shows they care about the experience of their writers. Whenever I’ve had questions or encountered issues, their support team has been quick to respond via email. It’s reassuring to know that I have a reliable support system backing me up while I navigate this platform.
Security & Privacy Review
As an American user, security and privacy are paramount when it comes to online platforms, and Substack takes these concerns seriously. The app is available on both the App Store and Google Play, ensuring a secure download. When registering, I was only required to provide minimal personal data, which is a plus in today’s world of excessive data collection.
Substack does not bombard users with ads, which is refreshing; the focus is solely on content. The platform does track engagement metrics, but this is standard practice among most digital services. They’ve made it clear that user data is not sold to third parties, which gives me peace of mind as I continue to build my newsletter. Overall, I feel confident using Substack, knowing that my information is treated with care.





Not worth the trouble. Since this app was first introduced, it's gone from bad to worse. It doesn't update activity reliable, and posts I've already read remain as unread for days. As often as not, the list of Notes cycles through the same 4 or 5 notes repeatedly, instead of continuing down the list. It regularly recommends new writers to me that write on subjects that are practically the antithesis of the stuff I tend to read, and it's not possible to edit a comment like you can in the browser.





Does most of what I need, but doesn't always work as intended. For example, when I send out a test version of a newsletter, I get a notification via the app saying I can read it there. This function has never worked. Additionally, not being able to edit newsletters from the app is super unhelpful. Overall, both the app and the web version could be more user friendly. The taxonomy needs a lot of work. Aside from that, I like the app and the Substack platform.





There are many functionality issues with this app from crashes to drafts not syncing between it and the PC as well as very few features. However, not even being able to log in or get the app to send an email to let me unlock it after it randomly logged me out takes the cake. What is even the point? If you wanted to be desktop only you should've just stayed that way.





Terrible for writers! DO NOT write in the app. It will NOT be saved or recoverable! Got this app because I'm a blogger. I'm down a computer rn and am looking for a monetized platform for blogging through an app. Guess I'll have to KEEP looking! This app is NOT like the Substack Website! If you are a writer, avoid the app at all costs! It has no button in the app for finding your drafts or editing them!! This is strictly a reading app but if you look for a Substack Writer app, there isn't one!





The app works, most of the time. But! Often, I've had issues when tabbing out to another app and coming back, especially if I'm trying to get a copy pasta for a note or article. The app often refuses to save, refuses to publish, or pushes the publish button so high that its buried under my notification bar. The thing that is missing completely? You can schedule a note to be published in the app, but not an article.
Review Source: Google Play store public user reviews.
Substack collects some personal data as part of its service, including email addresses and payment information, to facilitate subscriptions and ensure communication with subscribers.
Substack does not offer a free trial, but it allows creators to set up free newsletters alongside paid subscription options for their audiences.
Yes, an internet connection is required to access Substack's platform, publish newsletters, and manage subscriptions.
You can contact Substack support or provide feedback via their help center, where you can find resources and submit inquiries directly through their support form.
You can manage or cancel your Substack subscription through your account settings on the Substack website or app, where you will find options to adjust your subscription details.
No activation is necessary; just log in with the email you used to create your account.
Substack does not require a customer number; you can log in using your email and password.
Click on "Forgot password?" on the login page and follow the instructions to reset your password.
You can reach Substack customer service via their help center on the website or by emailing support
Go to the Substack website, click on "Log In," and enter your email and password.