4.0 Choice Hotels International, Inc. is one of the world's largest hotel companies. With more than 6,700 hotels franchised in more than 40 countries and territories, we offer travelers a wide range of lodging options to suit their needs and budget.
Whether you're looking for a cozy bed & breakfast or a luxurious resort, Choice Hotels has a property that's right for you. And with our convenient online booking system, it's easy to find and reserve your perfect room.
Features & Highlights
Choice Hotels offers a robust app that caters to travelers' needs, ensuring a seamless booking experience. Here are some of its standout features that make it a great choice for both casual and business travelers:
Real Experience Using Choice Hotels
Application Scenarios
As a frequent traveler for both work and leisure, the Choice Hotels app has become an indispensable tool in my journey. Whether I’m on a business trip needing a last-minute stay or planning a family vacation, I rely on this app to streamline my experience. Just last month, while attending a conference in a new city, I used the app to find a hotel that was not only close to the venue but also offered great amenities for relaxation after a long day of meetings.
User Experience
The user experience of the Choice Hotels app is quite impressive. Upon opening the app, I’m greeted by a clean and organized layout that makes finding what I need effortless. The search functionality is powerful, allowing me to filter by price, amenities, and location. I particularly appreciate the map view, which gives a visual representation of hotel options in relation to my planned activities. The app performs smoothly, with quick load times and responsive navigation. I’ve never encountered any glitches or crashes, which is crucial when I’m in a hurry. My overall feeling after using the app has been overwhelmingly positive; it simplifies the booking process and enhances my travel experience significantly.
Pricing
Choice Hotels offers competitive pricing across its various brands, which cater to different budgets and preferences. During my last trip, I found rates that were not only affordable but also provided great value considering the quality of the accommodations. The app often features special promotions and discounts, allowing me to save even more. I appreciate that I can compare prices directly within the app, ensuring I get the best possible deal.
Updates & Support
Choice Hotels continually updates its app, introducing new features and improvements based on user feedback. I recently noticed an update that enhanced the rewards program section, making it easier to track my points. Support is readily available, with a dedicated help center accessible through the app. I had a minor issue with my reservation once, and the customer support team was responsive and helpful, resolving my concern quickly.
Security & Privacy Review
As an American user, security and privacy are significant concerns when using any app, especially one that handles personal information. The Choice Hotels app is available on both the App Store and Google Play, where it has garnered positive reviews regarding its security measures. Upon registration, the app requires basic personal data, including your name, email, and payment information. I appreciate that the app uses encryption to protect my data during transactions.
Moreover, I noticed minimal ads while using the app, and it does not engage in excessive tracking behavior, which is often a red flag for many users. The app does ask for location access to provide tailored hotel suggestions, but this feature is optional and can be turned off. Overall, I feel comfortable using the Choice Hotels app, knowing that my personal information is handled with care and respect.





Captcha doesn't work. Tried so many times that now I am banned till it expires. Don't know how long that will last. Cannot even do sweepstakes on app because can't get into it. App is supposed to make it easy to get into your account or to book rooms. Should not have to go through this. Been this way for some time now. This app sucks. cant book anything. Keep getting cant connect to server, please try again soon. Uninstalled and reinstalled and still doesnt work.





Wholly unusable in its current state for business purposes. App crashes when trying to alert through the help section in the settings. The "view receipt" prompt appears behind the footer at the bottom of my android phone, rendering it interactive-able. Emails are incomplete as receipts due to incomplete information. One gets directed to a website that can't be interacted with in such a way as to be useful, unless booking, you can always book using a credit card.





This app is a buggy mess that cannot handle even the most basic of tasks. The ONLY reason I am not immediately uninstalling and abandoning this hotel chain completely is because it is the one I am forced to use for my job. if you have a choice, stay far away from Choice. Also, if anyone else recently changed your password and the new password isn't working, try putting a space at the end of your password. Thanks to Choice's shitty coding, the password reset service is doing this to people.





I thought Choice Hotels was good to use. Until I reached the Titanium level. Every since then my account hasn't been working right ever since. Everytime I call I get the run around from the Customer Service Representative. They keep telling me that they are updating their system. I have called them Multiple times about the same issue more than 10. And my issue still not resolved. Every time I get ready to buy points it go to another screen . It say my account doesn't exist.





Absolutely TERRIBLE app! I keep going around in circles; says my login or pw is wrong, so I try to reset it. It claims I don't exist; so I try to set it up again - says I already have an account! I have to call the 800 number to straighten it out. Absurd. It has also a save pw switch, which I did the one and ONLY time I got in; never saved it.
Review Source: Google Play store public user reviews.
Yes, Choice Hotels collects personal data to facilitate bookings, enhance user experience, and provide personalized offers. You can review their privacy policy for more details.
The Choice Hotels app is free to download and use, but it may offer premium features or services that are available for a fee.
Yes, an internet connection is required to access the app's features, including searching for hotels and making reservations.
You can contact Choice Hotels support through the app, their official website, or by calling their customer service number for assistance or to provide feedback.
You can manage or cancel your Choice Privileges membership through the app or by contacting customer support, depending on your preferences.
Yes, you can access customer service by navigating to the "Help" or "Support" section in the app for options like chat or FAQs.
You can reach Choice Hotels customer service at 1-800-4CHOICE (1-800-424-6423) or visit their website for live chat support.
Log in, go to "Account Settings," and select "Edit Profile" to update your personal information.
To activate, log in to the app, go to "Rewards," and follow the prompts to link your account using your member number.
Log in to the app, go to "My Reservations," and select the booking you want to check for status details.